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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Ayd

Kevin Ayd

May 1, 2025

5  out of  5
rating by Kevin Ayd
"I want to let everyone know what great insurance agents I’ve run into. And they are now my agents. I previously had progressive who treated me like dirt . Refused to pay a claim. Left me in Colorado after an accident and refused to help me getting back and actually refused to get my personal property back , as I was injured and had no way of transporting these tings back. Also my car was totaled and was then ripped off of my personal property while sitting at the salvage yard and Progressive refused to help me replace it.I'm disabled and really needed some assistance.but never received any. Horrible, horrible company. Not did Glen my new agent at State Fatm saved me hundreds of dollars per year on a much better policy that I had with Progressive.But their customer service is simply remarkable. They follow up on every detail and make sure you understand your new policy thoroughly. Very efficient, but besides that are some of the most friendly people I’ve ever met. I’m so glad I’ve found such a great agency. And I’m sure you’ll have the same experience as I had. If you’re looking for a quote or better coverage, give them a try. You won’t be pestered, but given a quote at no obligation.give them a try. You won’t be disappointed.Signed a super happy new customer."
We responded:
"Kevin we are so happy you switched to Shawna Kolles State Farm! Glen and the rest of the team’s goal is to provide excellent customer service! Saving money is always nice as well!"
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Roberto Montes

April 29, 2025

5  out of  5
rating by Roberto Montes
"Exelente atención joshua siempre a estado para ayudar a resolver cualquier duda sobre el seguro de mi auto y sobre mi póliza de salud siempre están ai para ayudar lo recomiendo ampliamente"
We responded:
"Gracias Roberto! Encanto ayudar a la communidad que habla español aqui en Minnesota!"
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Cindy Nosan

April 29, 2025

5  out of  5
rating by Cindy Nosan
"Our agent Shawna Kolles and her staff are always available to assist and are timely with their responses. The State Farm app is easy to operate providing immediate information."
We responded:
"Thanks Cindy for the 5 star review! We appreciate your business!"
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Thad Karnitz

April 25, 2025

5  out of  5
rating by Thad Karnitz
"Very helpful and easy to contact!"
We responded:
"Thanks Thad! We are happy to make insurance easy!"
Profile photo of Alycia Rosenlund

Alycia Rosenlund

April 22, 2025

5  out of  5
rating by Alycia Rosenlund
"Shawna and her team are always so helpful and quick to respond to any needs we have had. There have never been any issues!"
We responded:
"Thanks Alycia for the 5 star review! We strive to provide exceptional customer service at Shawna Kolles State Farm!"
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Hashim Solo

April 17, 2025

5  out of  5
rating by Hashim Solo
"The best- Thanks Glen and everyone involved!"
We responded:
"Thanks Hashim! We appreciate your business!!"
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Iurie Negrescu

April 11, 2025

5  out of  5
rating by Iurie Negrescu
"Best time. Nice people 👍"
We responded:
"Thanks Iurie for the 5 star review! We appreciate your business!"
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Aaron Chouinard

April 3, 2025

5  out of  5
rating by Aaron Chouinard
"Shawna helped by providing life insurance for my daughter and couldn’t be happier. Highly recommended."
We responded:
"Thanks Aaron! I’m happy we could help provide a life insurance policy that fit your family’s needs!"
Profile photo of Brandon Wietman

Brandon Wietman

April 1, 2025

5  out of  5
rating by Brandon Wietman
"This firm has always taken care of my needs and makes sure I’m happy. Even when I was broke and needed to delay my payments they worked with me!! Very friendly. Thanks guys 🙏"
We responded:
"Thanks for the great review! We love talking care of our customers!"
Profile photo of MARY LEONHARDT

MARY LEONHARDT

April 1, 2025

5  out of  5
rating by MARY LEONHARDT
"The most kindest group of ensurers at State Farm! Shawna is amazing! As are all the associates! I have been with State Farm for almost 50 years! First signed on with Joe Liedl! Thank you for your wonderful service!"
We responded:
"Thank you Mary for the kind words and your years of loyalty to State Farm! We look forward to servicing all your insurance needs for years to come!"
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Alex Chaffee

March 31, 2025

5  out of  5
rating by Alex Chaffee
"Shawna and team are very friendly, knowledgeable, and helpful. Set up insurance at the moment I needed it and we get it done lightning quick!"
We responded:
"Thanks Alex! We are happy to help with all your insurance needs!"
Profile photo of Jeff Pedersen

Jeff Pedersen

March 26, 2025

5  out of  5
rating by Jeff Pedersen
"Shawna was great at finding me a way to save money on my homeowners and car insurance. I would highly recommend her for all your insurance needs."
We responded:
"Thanks Jeff! I appreciate the nice review! I look forward to helping with all your insurance needs! "
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Sue Linquist

March 26, 2025

5  out of  5
rating by Sue Linquist
"Thanks to Glen with state Farm for helping us change our insurance. He was very informative and patient with us."
We responded:
"Thank you Sue for the kind words! Glen is very good at explaining insurance coverage and finding the plan that fits best for your family! We look forward to taking care of all your insurance needs! "
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Wendy Schlueter

March 24, 2025

5  out of  5
rating by Wendy Schlueter
"Glen and Shawna have been great to work with! They saved us thousands of dollars in insurance costs when we switched from Farmers. It's nice to have a local contact with great service and prices."
We responded:
"Thanks Wendy for the great review! We pride ourselves on taking care of all your insurance needs and providing great customer service! We appreciate your business!"
Profile photo of Denielle Winbush

Denielle Winbush

March 24, 2025

5  out of  5
rating by Denielle Winbush
"Sarah was very professional and helpful without being overwhelming with the contact. I was going to go with a different company for my insurance needs and I informed her of that, but when I was ready to start my policy with them I found out that they no longer accepted new policies in my area. I called Sarah back and she was very helpful and I started my auto and homeowners with State Farm"
We responded:
"Thank you Denielle for the nice review! Sarah along with the rest of my team strive to provide excellent customer service! Thank you for your business!!"
Profile photo of Bryce Zieman

Bryce Zieman

March 21, 2025

5  out of  5
rating by Bryce Zieman
"Shawna Knolles agency has been awesome!! really professional people there who are always help me to lower my car and home insurance. do a great job helping me with all the technology aspects of things!! also very Friendly !! Donna and all !!"
We responded:
"Thanks Bryce! We think Donna is pretty great as well! We appreciate your business!"
Profile photo of Armand Safarian

Armand Safarian

March 21, 2025

5  out of  5
rating by Armand Safarian
"It was a pleasure talking to Shawna Kolles! She helped me with home and car insurance, also got a great rate and answe8all my questions!"
We responded:
"Thanks Armand! I’m happy we could provide a good price along with good service! I appreciate your business!"
Profile photo of Tammarra Freeman

Tammarra Freeman

March 19, 2025

5  out of  5
rating by Tammarra Freeman
"Mason Josh and Shawna are just awesome. I would recommend them to everyone. If you want great insurance give them a call"
We responded:
"Thanks Tammarra for the kind words! Sending referrals is our biggest compliment!"
Profile photo of Wade Schuknecht

Wade Schuknecht

March 14, 2025

5  out of  5
rating by Wade Schuknecht
"Shawna was very timely and helpful with the life insurance quotes I requested. Very happy with the service and professionalism."
We responded:
"Thanks Wade! I’m happy we could find the best Life insurance plan to protect your family!"
Profile photo of Karima Narimane Chabraoui

Karima Narimane Chabraoui

March 12, 2025

5  out of  5
rating by Karima Narimane Chabraoui
"Outstanding service. Glen and Shawna took the time and worked to get me the best rates that fit my budget. They explained every detail about my car insurance coverage and also gave resources to look into . Not forgetting Josh and Donna whom work with me providing information and resources to help with my car and Rental insurances I am forever grateful Thank you kindly"
We responded:
"Thank you Karima! We look forward to servicing your insurance needs!"
Profile photo of Matt May

Matt May

March 6, 2025

5  out of  5
rating by Matt May
"I have multiple properties and vehicles insured with them. Glen and Shawna have been great to work with and always are looking out for my best interest"
We responded:
"Thanks Matt!! We are happy to take care of all your insurance needs! We appreciate your business!"
Profile photo of Melissa Anderson

Melissa Anderson

March 4, 2025

5  out of  5
rating by Melissa Anderson
"Great team to work with!!!"
We responded:
"Thanks Melissa for the 5 star review! The team here at Shawna Kolles State Farm appreciate it!"
Profile photo of Tom Humphrey

Tom Humphrey

March 3, 2025

5  out of  5
rating by Tom Humphrey
"I called Glen to discuss our insurance needs, and he has been very quick in his response to me, and this was just what I was looking for."
We responded:
"Thanks Tom for the 5 star review! We pride ourselves on providing information in a timely manner and offering a pleasant customer experience! "
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Jim Hazeman

February 27, 2025

5  out of  5
rating by Jim Hazeman
"Glen gave me a quote and he was able to give me a huge savings. Also, very enjoyable to work with."
We responded:
"Thank you Jim for the 5 star review! I’m happy Glen made your insurance experience enjoyable! Thank you for your business!"
Profile photo of Faith Korti

Faith Korti

February 25, 2025

5  out of  5
rating by Faith Korti
"I have worked with a few people the last few months and they were all great. Recently I worked with Glen and he was awesome. He helped me with what I needed and it was quick."
We responded:
"Thank you Faith for the 5 star review! We appreciate your business and we are happy to help with all your insurance needs!"