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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick Konietzko

Nick Konietzko

February 21, 2025

5  out of  5
rating by Nick Konietzko
"Mason was a great help! He helped me save on my auto insurance along with starting a life insurance policy."
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Ryan Denton

February 13, 2025

5  out of  5
rating by Ryan Denton
"So far after switching from travelers. Shawna and her team are awesome lower rates for more coverage, and helped out quickly with the storm damage on are home. I will continue with them for there outstanding service."
We responded:
"Thanks Ryan for the 5 star review! We’re happy we could provide you better insurance rates and assistance with your roof claim. We appreciate your business!"
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Lois Armstrong

February 11, 2025

5  out of  5
rating by Lois Armstrong
"As prices of auto and home insurance have been rising, I reached out to Shawna Kolles Agency for a quote. Everyone in the office is so friendly and willing to help. We reviewed all the coverage options I currently had, and they were able to cut my premium in half with the same coverage. I strongly recommend reaching out to them to receive a free quote. I couldn't be happier!"
We responded:
"Thank you Lois for the 5 star review! I’m happy we could advise you on your insurance coverage and save you money! We appreciate your business!!"
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Jeff Tetzlaff

February 6, 2025

5  out of  5
rating by Jeff Tetzlaff
"I have worked with Shawna for a number of years. She and her office are very responsive and helpful!"
We responded:
"Thank you Jeff for the nice review! We appreciate your business!"
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Jake Dahlheimer

February 5, 2025

5  out of  5
rating by Jake Dahlheimer
"Glen was very helpful in getting us lined up with Home Insurance!"
We responded:
"Thanks for the 5 stars! Team Kolles appreciates it!!"
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Donna Dohmen

February 4, 2025

5  out of  5
rating by Donna Dohmen
"My husband and I met with Glen Kolles today to review our policies. We were concerned about the increases that were taking place across all our policies. He sat down with us and we went through all the policies in detail and found many ways to lower our annual costs. We appreciate the time he took to review everything with us and are extremely happy with the results."
We responded:
"Thank you Donna for the nice review! We appreciate your business! If there is anything else we can do to help, please let us know!"
Profile photo of Diane Peters

Diane Peters

February 4, 2025

5  out of  5
rating by Diane Peters
"Shawna Kolles team is incredible very professional, knowledgeable and kind. When I had an auto claim it was handled quickly and efficiently. They took care of everything including giving me the information that I had to do from my end and followed up to make sure all went well. Their rates can't be beat; I'm saving $45 each month with more coverage and less of a deductible...it doesn't get any better than that. I highly recommend them and suggest you give them a call, you won't regret it!"
We responded:
"Thank you Diane! We appreciate your kind words and your business! We pride ourselves on taking good care of our customers!"
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Dave Regel

January 31, 2025

5  out of  5
rating by Dave Regel
"We transferred to Shawna Kolles State Farm Office a few years ago. Shawna has helped us save money on our car insurance by saving us hundreds of dollars a year. She just reworked our home owners policy to get more coverage for quite a savings. A former agent had sold us the wrong kind of life insurance policy. Shawna is now working on getting me a whole life policy at a better price. I would recommend her and the people who work for her a 12 on a 10 scale."
We responded:
"Thank you Dave for the kind words! We enjoy working with you and appreciate your business!!"
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Larry Anderson

January 29, 2025

5  out of  5
rating by Larry Anderson
"If you are looking for first class customer service AND competitive pricing you'll be happy with this office. And, not all offices of even the same company are equal! With the risks these days, its a good idea to know what you have. And what you don't have. Regardless of digital capability level, you'll be pleased with the guidance. Ask for Glen!"
We responded:
"Thank you Larry for reviewing our office! We’re thrilled to know you had a positive experience! Your satisfaction is our top priority! We look forward to servicing all your insurance needs! Glen is great to work with and has years of experience!"
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Sonia Mertes

January 22, 2025

5  out of  5
rating by Sonia Mertes
"It was a pleasure to talk with Glen about Flood Insurance. Very friendly and professional."
We responded:
"Thanks Sonia for the nice review! I’m happy Glen could help you with your flood insurance!"
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Brock Burdine

January 21, 2025

5  out of  5
rating by Brock Burdine
"Working with Mason was a great experience! He not only helped me save money on my auto insurance but also took the time to explain the importance of a life insurance policy for my family. His knowledge and guidance made the whole process easy and stress-free. I’m grateful for his help and highly recommend him to anyone looking for reliable and trustworthy insurance advice!"
We responded:
"Thank you Brock! I’m glad Mason could help you with your auto and life insurance! Mason is very good at explaining insurance and finding the best plan for you! "
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Ghricco Harper

January 15, 2025

5  out of  5
rating by Ghricco Harper
"Shawna kolles and her excellent team of state farm agents always provide me with the best customer service experience ever! They are patient, extremly knowledgeable, and have the best rates around. I will remain a state farm customer for life thanks to them and there team of professionals. I appreciate them so much for there hard work and expertise!!! 🙂 state farm rocks"
We responded:
"Thanks Ghricco! We are happy to assist you with all your insurance from auto insurance to life insurance! We appreciate your loyalty!"
Profile photo of B. G.

B. G.

January 13, 2025

5  out of  5
rating by B. G.
"Ive had my insurance through State Farm for 10+ years and outside of claims rarely communicate and didn't know a lot about what exact coverage I had. Today I called in to get a better understanding of what I had... I spoke with Josh at the office, and he was super helpful. I didn't have much time, and went into brass tacks right away. He answered my questions quickly, concisely, and did it in a way that was easy to understand. Really impressed with Josh's knowledge and help! Great find."
We responded:
"Thank you for the kind words! We strive to help our customers with all their insurance needs!"
Profile photo of Jenna Van Eps

Jenna Van Eps

December 3, 2024

5  out of  5
rating by Jenna Van Eps
"Great service! Made it easy to switch our insurance after dealing with frustrating experience with other providers! They handled everything and it was so refreshing having a person call right away instead of dealing with automated menus."
We responded:
"Thank you Jenna for the nice review! I’m glad we could make the insurance transition easy and enjoyable!"
Profile photo of Rick Bever

Rick Bever

December 1, 2024

5  out of  5
rating by Rick Bever
"If you're looking for the Best Protection for your Autos, Home & just about everything that's important to you - LIFE. Contact the Shawna Kolles team! Shawna & her team will find the BEST policies & price for you & your family! They will explain everything you carry, so there are no surprises!"
We responded:
"Thanks for the 5 star review!"
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Kelly M.

November 29, 2024

5  out of  5
rating by Kelly M.
"Professional and caring team to work with! Always quick to respond and there when you need them. Highly recommend!"
We responded:
"Thank you Kelly! We strive to provide excellent customer service for all your insurance needs!"
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david sauerwein

November 25, 2024

5  out of  5
rating by david sauerwein
"Super friendly staff, really helped me understand the policies"
We responded:
"Thanks for the nice review David! We appreciate your business!"
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Will Husting

November 22, 2024

5  out of  5
rating by Will Husting
"The whole crew is always super helpful! Worked with Donna today, she’s a rockstar!"
We responded:
"Thanks Will! We agree Donna is a rockstar when it comes to taking care of our customers!!"
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Jodi Hammer

November 20, 2024

5  out of  5
rating by Jodi Hammer
"Prompt follow-up. Good follow-through. Professional. Friendly."
We responded:
"Thank you Jodi for the 5 star review! I’m glad we can take care of all your insurance needs!"
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Nicole C

November 13, 2024

5  out of  5
rating by Nicole C
"Great service! Jackie was so friendly and helpful!"
We responded:
"Thanks Nicole! I’m happy Jackie could help you with your insurance needs!"
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Malinda Grose

November 12, 2024

5  out of  5
rating by Malinda Grose
"I love having an actual office that knows who I am. Anything I have needed- the customer service has been superb!"
We responded:
"Thank you Malinda! Great service as your insurance provider is what we strive to provide!"
Profile photo of Tyler Leshovsky

Tyler Leshovsky

November 11, 2024

5  out of  5
rating by Tyler Leshovsky
"Mason helped me get a great quote for auto insurance and answered all my questions about insurance in an easy way to understand. I will definitely be reaching out when I’m close to renewal."
We responded:
"Thanks Tyler! We are happy Mason could give you the insurance information you were looking for! We are here for our customers!"
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Sailen

November 5, 2024

5  out of  5
rating by Sailen
"We're so glad we switched to Shawna for our auto, home, and life insurance. She’s incredibly helpful, easy to work with, and provides customized solutions without any sales pitch. Shawna explains everything clearly and helps you choose what’s best for your family. Highly recommend her!"
We responded:
"Thank you Sailen! I’m glad we could help protect your family with auto, home and life insurance! We appreciate your business!"
Profile photo of Drew D

Drew D

November 1, 2024

5  out of  5
rating by Drew D
"Josh Taylor made my experience buying insurance extremely exceptional. I’ve worked with progressives automated bots, family friends, and random brokers I’ve met out and about. With all that experience being around agents and having them “help” me with my insurance I assumed I knew how everything worked. Turns out I couldn’t have been further from the truth. Josh however, broke down how, when, and why my coverage would kick in. I’m not the brightest bulb, so it took some time to understand, but Josh took the time to make sure I understood it and helped me find the coverage that I actually needed and wanted. 10/10 experience!"
We responded:
"Thanks for the nice review! I’m glad Josh was so helpful in explaining your auto insurance coverage! We look forward to helping with all your insurance needs!"
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Patty Geehan

October 25, 2024

5  out of  5
rating by Patty Geehan
"The agent was extremely helpful and so professional. Her whole team was amazing"
We responded:
"Thank you Patty for the kind words! I’m glad we could take care of all your insurance needs! "