State Farm® Insurance Agent Shawna Kolles

"Ive had my insurance through State Farm for 10+ years and outside of claims rarely communicate and didn't know a lot about what exact coverage I had. Today I called in to get a better understanding of what I had... I spoke with Josh at the office, and he was super helpful. I didn't have much time, and went into brass tacks right away. He answered my questions quickly, concisely, and did it in a way that was easy to understand. Really impressed with Josh's knowledge and help! Great find."

"Great service! Made it easy to switch our insurance after dealing with frustrating experience with other providers! They handled everything and it was so refreshing having a person call right away instead of dealing with automated menus."

"If you're looking for the Best Protection for your Autos, Home & just about everything that's important to you - LIFE. Contact the Shawna Kolles team! Shawna & her team will find the BEST policies & price for you & your family! They will explain everything you carry, so there are no surprises!"

"Professional and caring team to work with! Always quick to respond and there when you need them. Highly recommend!"

"Super friendly staff, really helped me understand the policies"

"The whole crew is always super helpful! Worked with Donna today, she’s a rockstar!"

"Prompt follow-up. Good follow-through. Professional. Friendly."

"Great service! Jackie was so friendly and helpful!"

"I love having an actual office that knows who I am. Anything I have needed- the customer service has been superb!"

"Mason helped me get a great quote for auto insurance and answered all my questions about insurance in an easy way to understand. I will definitely be reaching out when I’m close to renewal."

"We're so glad we switched to Shawna for our auto, home, and life insurance. She’s incredibly helpful, easy to work with, and provides customized solutions without any sales pitch. Shawna explains everything clearly and helps you choose what’s best for your family. Highly recommend her!"

"Josh Taylor made my experience buying insurance extremely exceptional. I’ve worked with progressives automated bots, family friends, and random brokers I’ve met out and about. With all that experience being around agents and having them “help” me with my insurance I assumed I knew how everything worked. Turns out I couldn’t have been further from the truth. Josh however, broke down how, when, and why my coverage would kick in. I’m not the brightest bulb, so it took some time to understand, but Josh took the time to make sure I understood it and helped me find the coverage that I actually needed and wanted. 10/10 experience!"

"The agent was extremely helpful and so professional. Her whole team was amazing"

"Jackie at State Farm was helpful getting me life insurance. I like the way she explained the benefits of having life insurance. We had a death in the family and that family member didn’t have life insurance. Thank you Ms. Jackie for your support and dedication."

"Mason helped me with my Home, Auto, and Life insurance. The whole experience was seamless and I got a better understanding of what my insurance can do for me. Highly recommended Shawna Kolles State Farm to anyone looking for great people to work with."

"We had storm damage to our house and pool. Shawna and staff were excellent to work with. They stayed connected to me and made sure I was satisfied with the work completed."

"Shawna is absolutely amazing. She made the entire insurance process feel so comforting and easy. I was able to save on my Home, Auto, and life insurance. If you’re looking for a great agent that you can trust, I would highly recommend giving Shawna a call."

"I could not be happier with State Farm in general and this office in particular. Moved here from Arizona in July and shopped for new car insurance and renters insurance. The first call I made was to this agency and the rest is just history. Josh handled my needs most efficiently and professionally. My landlord made a surprise request which was managed marvelously by Donna. This is a great agency. And I'm saving a ton of money on car insurance!"

"We switched our insurance to State Farm in July 2024, with Shawna and Jackie's help!! They were incredible to work with! We never felt pressured in making a decision - they provided accurate information in order for us to move forward with better coverage and lower rates than we had previously. We highly recommend Shauna, Jackie and the rest of the team, without reservation!! If you're looking for an honest and fair quote, give them a call, you won't be disappointed!! Thanks, Jackie, for being so helpful and kind!!!"

"My husband has always had all of our insurance needs with State Farm. He has always taken care of everything regarding insurance. One of the reasons being that he had to deal with many different insurances in his automotive warranty job. He would always say he never had any issues with State Farm like he did with other insurance companies. That is why he would only use State Farm for our personal use. My husband passed away this past March, so I have had to learn how to take care of insurance on my own. The Shawna Kolles Agency has been a lifesaver for me. No matter who I work with in that office they are so helpful, personable, knowledgeable, and so friendly. I will always rely on State Farm and the Shawna Kolles Office. Thank you♥️"

"I recently had the pleasure of working with Josh Taylor at State Farm for a personal item policy, and the experience was exceptional. Josh demonstrated outstanding professionalism and attention to detail, ensuring all my concerns were addressed thoroughly. His extensive knowledge and clear communication made the process seamless and stress-free. Josh's commitment to providing personalized service truly stood out, and I felt valued and well-informed throughout. I highly recommend Josh Taylor at State Farm for anyone seeking reliable and efficient insurance services."

"Shawna’s entire team has been helpful and informative on annual price change questions, kind and respectful when I ask general questions, and overall genuine and nice when on the phone."

"Shawna is great to work with! We saved thousands after switching and we added life insurance policies. Shawna explains the whole process in such detail it makes the transition easy. I would highly recommend Shawna and her team."

"Worked with Shawna to insure my home and she explained everything so clearly and throughly!"

"Shawna and her team are amazing! I worked with Shawna to get life insurance and she made the process easy. This team is reliable and eager to help with all of your insurance needs!"