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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Take Nohtes

March 7, 2023

5  out of  5 rating by Take Nohtes
"Amazing and personable customer service she will fix and take care of any issues you have. Everything is easy and smooth couldnt recommend it more"

Tammy Bruch

March 1, 2023

5  out of  5 rating by Tammy Bruch
"Very quick and polite."

Del Netjes

February 18, 2023

5  out of  5 rating by Del Netjes
"I decided to go back to working with real people..:) .. novel idea I know... After living with the electronic insurance world, I moved to Shawna Kolles at State Farm. I could not be happier. She provided me with great response times and advice on my insurance needs. You cant go wrong with Shawna and State Farm both have a great reputation."

Sterling Dragoo

February 16, 2023

5  out of  5 rating by Sterling Dragoo
"The staff here were very knowledgeable, patient, and I felt like they definitely had my best insurance interests at heart. Great people and neighbors to work on getting insured with!"

Susan Altenbach

February 16, 2023

5  out of  5 rating by Susan Altenbach
"Shawna and Glen are extremely responsive to questions and requests. They also LISTEN and recommend options instead of TELLING us how it's going to be. Highly recommend working with them!"

Malorie Boelter

February 1, 2023

5  out of  5 rating by Malorie Boelter
"Shawna & her team did a fantastic job! They were very knowledgeable & helped me secure an excellent product & rate for both my personal & business insurance needs."

kirubel gizachew

January 31, 2023

5  out of  5 rating by kirubel gizachew
"The epitome of an efficient, tenacious, and compassionate insurance agent. Glen has always responded promptly with a solution to any questions or concerns I have had, causing no problems. Although he was helping me to get the finest quote with so many benefits and discounts. I really value you all and appreciate everything you've done."

Jeremy Chouinard

January 31, 2023

5  out of  5 rating by Jeremy Chouinard
"Shawna and her team are very knowledgeable and helpful. They are also just really good people!"

Braden Bever

January 30, 2023

5  out of  5 rating by Braden Bever
"Absolutely fantastic group that will answer any questions you have! Outstanding service."

Timmy lee

January 19, 2023

5  out of  5 rating by Timmy lee
"Shawn and Donna are great people. Always super helpful and easy to work with! 11 out of 10 highly recommended!"

Mike Jensen

January 13, 2023

5  out of  5 rating by Mike Jensen
"Glenn and Shawna went over the top of customer service. I was invited and introduced to all the staff members got coffee cups calendars letter openers it was like Christmas morning. Highly recommend to go see Glenn and Shawna they will take care of all your insurance needs. Top notch !!! Mike Jensen Anoka MN"

Toni peterson

November 7, 2022

5  out of  5 rating by Toni peterson
"I highly recommend Shawna Kolles and her entire office! The service I have received is exceptional. We recently moved, and it was a lot of back and forth. I really felt like they took care of me. They answered every question I had, and came up with good solutions. I think they went above and beyond to make sure I felt comfortable during a very busy time in our lives. Super awesome customer service!!"

Sam A (Zero)

October 27, 2022

5  out of  5 rating by Sam A (Zero)
"I added a vehicle to my policy and Shawna’s office was so helpful in making sure that I got all the possible discounts that I was eligible for to save me money!!! They are always so friendly and helpful."

Kevin Corpe

October 27, 2022

5  out of  5 rating by Kevin Corpe
"I called to report a hail claim. Shawna and Donna were so awesome to deal with. They were able to connect me with the State Farm claims system. It took some time but my roof was replaced. When I was discussing my re-roof Donna mentioned if I going with a Class 4 shingle to save on my homeowners premium? I contacted my contractor and for a little more money the upgrade will pay off in 3-4 years. They sure know their business! Thanks to the KOLLES TEAM!"

Tracy Peterson

September 29, 2022

5  out of  5 rating by Tracy Peterson
"Shawna is very professional, prompt, organized and handled our situation with class. We highly recommend shawna and her team. If we could give six stars we would!"

Sidiki Jabateh

September 1, 2022

5  out of  5 rating by Sidiki Jabateh
"Shawna best State Farm agent ever. I would have given more stars than only five ."

Kara Stay

August 24, 2022

5  out of  5 rating by Kara Stay
"Shawna is amazing at what she does. She is very helpful, trustworthy, and cares about her clients. I highly recommend Shawna as your insurance agent at State Farm!"

Henry Eilefson

August 24, 2022

5  out of  5 rating by Henry Eilefson
"5/5 would recommend for a life insurance policy!"

K Brown

August 22, 2022

1  out of  5 rating by K Brown
"Worst experience ever! Do not use State Farm! I've been a client since 1985 - 37 years. Deer/car accident that should have been fairly simply and straightforward was an absolute mess to navigate with State Farm."

Karima Narimane Chabraoui

August 19, 2022

5  out of  5 rating by Karima Narimane Chabraoui
"Outstanding service. Glen took the time and worked to get me the best rates that fit my budget. He explained every detail about my car insurance coverage and also gave resources to look into . I am forever grateful Thank you kindly"

Lauren Schmitz

July 29, 2022

5  out of  5 rating by Lauren Schmitz
"Shawna and her staff are very professional. Highly recommend!"

Ben Linde

July 28, 2022

5  out of  5 rating by Ben Linde
"Very helpful and kind had a great experience with them."

Skylyn Jorgenson

July 28, 2022

5  out of  5 rating by Skylyn Jorgenson
"I love this state farm location and the people working in it. They make you feel very welcomed and want whats best for their customers. I would highly recommend Shawna Kolles for state farm."

Shawna Gabrielson

June 18, 2022

5  out of  5 rating by Shawna Gabrielson
"Shawna is a wonderful agent who is kind, trustworthy and willing to inform us with any questions we have. If you are looking for someone who is personable go to her! We insured more vehicles and added more coverage and still saved money when we switched to her. Highly recommend!"

Ang Obe

May 13, 2022

5  out of  5 rating by Ang Obe
"Haley has been the absolute best to work with. She got the best rates for my fiancé and me and has saved us so much money! Highly recommend her!"